Terms and Conditions

Richmond Balance is operated by LADIES LAB SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, d/b/a “Richmond Balance” (“Richmond Balance,” “we,” “us,” “our”).

The Services are intended for users in the United States. You must be at least 18 years old (or the age of majority in your state) to use the Services.

All content provided through the Services is for general informational, educational, and wellness purposes only.

• We are not a medical provider, therapist, or licensed counselor
• We do not provide medical advice, diagnosis, or treatment
• The Balance Assessment evaluates general lifestyle habits — it is not a clinical diagnostic tool
• Daily routines are general wellness suggestions, not personalized clinical prescriptions
• Always consult a qualified healthcare provider for personal medical questions
• If you believe you may have a medical emergency, call 911

You agree to use the Services lawfully and respectfully. You agree not to:

• Access or use the Services in a way that could disable, overburden, or damage them
• Attempt to gain unauthorized access to systems, accounts, or data
• Scrape, harvest, or collect data without permission
• Transmit malware or harmful code
• Interpret Balance Scores as medical diagnoses or treatment plans

We may suspend or terminate access for violations of these Terms.

The Balance Assessment is a 20-question quiz covering five wellness pillars:

• Sleep
• Energy
• Stress
• Nutrition
• Movement

The assessment generates a Balance Score (0–100) and pillar-level scores, along with personalized daily routine recommendations.

Based on your assessment, we recommend personalized daily routines. You can:

• View and activate recommended routines
• Track daily completion (completed/skipped)
• Remove or add routines from your active list
• View your tracking history and streaks

Routine tracking is for personal motivation and informational purposes only.

The Services may contain links to third-party websites, products, or services. We do not control or endorse these third parties and are not responsible for their content, privacy practices, or terms. Your interactions with third parties are governed by their terms.

Richmond Balance is a participant in affiliate marketing programs. This means:

• We may include affiliate links in our content, emails, and SMS messages
• If you click an affiliate link and make a purchase, we may earn a commission at no additional cost to you
• Affiliate relationships do not affect our editorial recommendations

We only recommend products and services we believe may be valuable to our audience.

The Services and all content, features, and functionality are owned by Richmond Balance (or its licensors) and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Services without our prior written consent.

If you submit content to us (feedback, suggestions, support requests), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content for operating and improving the Services.

To the fullest extent permitted by law, Richmond Balance and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, including any health-related decisions.

You agree to indemnify and hold harmless Richmond Balance from any claims, damages, losses, liabilities, and expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of another.

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on this page with a new “Last Updated” date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

For questions about these Terms: